Privacy & Cookie Policy

Last updated: September 2026

Privacy Policy

This Privacy Policy explains how Oliver Thompson Training Ltd (company number 10221746, registered office 78 Birmingham Street, Oldbury, West Midlands, B69 4EB collects and uses personal data, in line with UK GDPR and the Data Protection Act 2018.

1. Who we are

OTT is the data controller for personal data collected through this website. Our ICO registration number is ZB859390. For any data protection queries, contact ideas@oliverthompsontraining.co.uk.

2. What we collect and why

Data

Collected when

Purpose

Lawful basis

Name, email, phone

Contact form, discovery call booking

Respond to enquiries, arrange calls

Legitimate interests

Company/organisation

Corporate enquiries

Prepare proposals

Legitimate interests

Marketing preferences, “how did you hear about us”

Newsletter/donation sign-up forms

Send updates, understand which channels work

Consent

Payment/invoicing details

Booking confirmed training

Fulfil the contract, comply with accounting law

Contract, legal obligation

Website usage data

Browsing the site

Improve the site, security

Legitimate interests / consent (see Cookie Policy)

3. How we use your data

We use your data to respond to enquiries, deliver coaching and training, send invoices, and only where you’ve opted in send newsletters or updates. We do not sell or rent personal data to third parties.

4. Sharing your data

We share data only with service providers who help us run OTT, under agreements that protect your data, including: email/CRM providers (e.g. Pipedrive) for newsletter sign-ups, payment or invoicing software, and website hosting/analytics providers (see Cookie Policy below). We may disclose data where required by law or to protect our legal rights.

5. International transfers

Where any supplier above stores data outside the UK/EEA, we ensure appropriate safeguards are in place (such as the UK’s International Data Transfer Addendum).

6. How long we keep it

We retain enquiry and client data for as long as needed to deliver our services and meet legal/accounting obligations (generally 6 years for financial records), and marketing data until you unsubscribe or ask us to delete it.

7. Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict use of your data, to object to processing, and to data portability. To exercise these rights, contact ideas@oliverthompsontraining.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you’re unhappy with how we handle your data.

8. Children

Our services and this website are intended for adults. We do not knowingly collect data from children.

9. Changes to this policy

We may update this policy from time to time; the current version will always be available on this page.

Cookie Policy

This website uses cookies and similar technologies. This policy explains what they are and how to control them, in line with the UK GDPR and Privacy and Electronic Communications Regulations (PECR).

1. What are cookies

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and give us anonymised insight into how the site is used.

2. Cookies we use

Category

Purpose

Example

Requires consent?

Strictly necessary

Core site functions (navigation, security, remembering cookie preferences)

Session cookies

No always on

Analytics

Understand how visitors use the site, so we can improve it

e.g. Google Analytics

Yes

Marketing/advertising

Track effectiveness of campaigns, retargeting

e.g. Meta Pixel, LinkedIn Insight Tag (only if in use)

Yes

3. Managing cookies

When you first visit our site, you’ll be asked to accept or reject non-essential cookies via our cookie banner. You can change your preferences at any time via the cookie settings link in the footer, or by clearing site data in your browser. You can also control or delete cookies through your browser settings; blocking essential cookies may affect how the site works.

4. Third-party cookies

Some cookies are set by third-party services embedded in our site (for example, video players, booking widgets, or analytics providers). These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Changes to this policy

We may update this Cookie Policy as our use of cookies changes; the current version is always available on this page